Member experience (MX) refers to a member’s perception of their overall interactions with your association. Since member expectations are higher than ever, understanding how to improve MX is the central challenge for associations that want to create a new, sustainable future. Talk to us about getting started on your MX journey.
The Association Specialists is a professional association and conference management company which has been bringing benefits to member-based organisations around Australia and New Zealand for over 30 years. Utilising leading-edge data systems, experienced staff and modern practices, we are one of the most experienced association, society and community management organisations in Australia.
Speakers and Entertainers Bureau
Making every event a success. That’s our talent.
It takes real talent to find the perfect talent for your event. Fortunately, ICMI has over 30 years of experience and valuable industry knowledge and insights, so we can confidently recommend from 100’s of speakers and entertainers and find the right one that’s the right cultural fit for your business.
Put our talent to work for you.
Contact: 1800 334 625
Benchmarking and Research
Survey Matters is the only research agency exclusively servicing the association, membership and non-profit sector. We offer member engagement and satisfaction surveys, association benchmarks, industry statistics and public opinion research. Our research provides the evidence you need to help you make better decisions, improve performance and increase your value to members and stakeholders.
Adelaide Convention Bureau is the peak independent body for business events in South Australia. The Adelaide Convention Bureau’s role is to provide assistance and guidance to convention and event organisers through every stage of planning, free of charge. The result: a smooth-running, successful and memorable event.
Choose to have it all in Auckland where world-class facilities, spectacular landscapes and city sophistication combine - all just a short flight from Australia’s main centres. Nobody knows the city better than Auckland Convention Bureau (ACB). The experienced team offers free and impartial advice to help create an unforgettable experience from start to finish.
Brisbane’s economic development board, Brisbane Marketing, is your go-to for delivering a business event, conference or incentive in Queensland’s warm and welcoming capital city. Brisbane Marketing’s experienced business events team will make delivering your event effortless through high-level strategic advice, support and local insider knowledge.
Our role is to support you by locating exceptional conference venues, quality accommodation, professional support services and amazing experiences in the brilliant Geelong and The Bellarine region.
Our services are FREE and include:
Managing requests for proposals,
Producing tailored professional bid documents,
Conducting venue site inspections,
Providing delegate support materials and much more.
Business Events Wellington is the official convention bureau for the Wellington region and a business unit of the Wellington Regional Economic Development Agency. The experienced team can help you with in-depth knowledge of all the Wellington region has to offer when you are planning a conference or meeting.
Canberra Convention Bureau is the peak organisation responsible for securing conferences, meetings and incentive programs to the Canberra region. Home to multiple universities, political decision makers, nationally significant venues and world-renowned research institutes, meeting in Canberra will give you access to the best of Australia’s creative and intellectual clout.
With the second largest international airport in New Zealand, Christchurch provides easy accessibility for delegates with good flight connectivity to Australia, the Pacific Rim and beyond. An easy to explore, compact city with world-class tertiary institutions and health precinct, delegates will connect, learn and create impact in a city focused on a future of change and innovation.
New Zealand is a vibrant country & boasts world-class conference facilities and accommodation, friendly people and unmatched experiences to motivate and invigorate your delegates. Enquire how CINZ, through our knowledge and network of ideas, destination options and business partners, can make New Zealand the starting point for you or your clients.
Destination Gold Coast Business Events is the peak business events marketing body for Australia’s beachside city. Our team of passionate local experts have decades of experience providing free professional services to meeting organisers, conference planners and event managers to help create an unforgettable Gold Coast conference experience.
Regional NSW conference venues offer great meeting facilities, as well as social programs and tour opportunities, which are easily accessible by road, rail and air. With some of the world’s best wines, quality restaurants, exciting events, World Heritage wilderness and spectacular ocean beaches, you will find the ideal event opportunity in regional NSW.
A beautiful location for business interaction, Wollongong is a city bursting with innovation. A growing regional hub with an impressive presence across many business sectors, Wollongong is an ideal location to hold your next conference. Our proximity from Sydney and Canberra along with the natural beauty that surrounds us is key.
Melbourne Convention Bureau invites you to visit the Melbourne stand at AFNC 2019.
- Planning a business event in Melbourne?
- Interested in what Melbourne has to offer?
- Need assistance with venue and supplier recommendations?
Drop by stand 16 & 17 to find out what’s new and in the pipeline for our destination.
The Northern Territory is a place like nowhere else on Earth, a place with unique landscapes, countless generations of creative inventions and outside-the-box solutions; from pioneering large-scale solar power facilities, first-class oil and gas infrastructure and a world-leading critical care and trauma response centre. The NT is a place where people work with their surrounds to produce better business outcomes.
Funded by the West Australian Government through Tourism WA and the City of Perth, the Perth Convention Bureau drives the business events sector in Perth and Western Australia by securing large, high yield conference events and marketing the City and State as a premium conference destination.
Thailand’s accessible location, robust business networks and support towards association meetings will help you redefine your convention experience. With a brilliant blend of destination charm, inspiring attractions and the welcoming hospitality of Thai professionals, our experience in hosting association meetings is recognised internationally.
Thailand Convention & Exhibition Bureau (TCEB) as a government organisation, is aimed at providing support and assisting all association meetings to bring about the best outcome and ensure the best experience for all delegates.
More than an extraordinary location; New Zealand is where connections are made, new experiences are shared and relationships are forged. Enquire how Tourism New Zealand can assist your next conference through the Conference Assistance Programme; assisting with familiarisation visits, marketing materials, strategic and financial support.
Education and Training
Established in 1971, AITD is a professional membership organisation reaching across the Asia-Pacific region with the aim of fostering excellence in individual and organisational learning. What unites our members is a common belief in the value of continuous learning and professional development to build a thriving, adaptable workforce.
South Australian family owned and operated for over 30 years, AEH services include exhibition booths, custom displays, furniture, signage, display equipment, plants & AV. AEH is a three-time MEA Hall of Fame winner for Exhibition Services, and is proud to be the Preferred Exhibition Supplier to the Adelaide Convention Centre.
Taking on the planning and production of a major conference or event can be a daunting task. At All Occasions Group, we pride ourselves on putting your mind at ease by ensuring your event is meticulously and professionally planned and executed down to the finest detail. All Occasions Group is dynamic and flexible and as such we are able to provide a complete conference management solution or offer a hybrid approach depending on the resources required by you.
Expo Solutions is your leading full exhibition and events supplier.
- Exhibition Stands
- Custom Display Stands
- Design Solutions
- Stylish Furniture Range
- Signage & Graphics
- Audio Visual & Staging
- Power & Lighting
Contact Us: 1800 477 744
Ozaccom+ combines traditional conference management techniques with innovative technology, to provide efficient service-focused solutions for our customers.
Established in 1992, our range of event logistic services, including online registration and accommodation management, has evolved in response to our clients’ needs and conference requirements, with each service supported by our experienced in-house Consultants.
A boutique conference management company providing experienced event planning for all events. As an extension of your team, we provide you with logistical support and services throughout the conference planning and delivery process. We use our experience, knowledge, relationships, systems and processes to help you deliver a successful event.
Hill Rogers are Chartered Accountants and Business Advisors with a history of 50+ years working with Corporate, NFP and Associations. Your organisation will be supported by a Team of 60 and 10 Directors who are specialists in Business, Superannuation, Audit, Tax & Assurance advice. Further information can be found on our website.
La Trobe Financial is Australia’s leading Non-bank credit and wealth manager, providing funding and investment solutions to a diverse range of customers since 1952. We are 80% owned by Blackstone, the world’s largest alternative asset manager, with over US$472 billion of Funds under Management worldwide.
Aon designs insurance policies to meet the specific requirements of more than 35 association and industry bodies. Our dedicated experts understand both yours and your members' unique risks and challenges. We will work with you to engage, educate and help protect your association and members. Visit business-insurance.aon.
GSA is a 100% Australian owned Insurance broking firm established in 1990. GSA provides Insurance and Risk Management advice to large private businesses, ASX listed companies, Associations and Industry bodies.
Our dedicated Affinity division works closely with your Executive Team in a “joint venture” style approach, supporting your members with professional, business and personal insurance needs. We canvass the whole insurance market to ensure that your members are partnered with the right Insurer to provide a policy tailored to their exact needs.
Guild was born out of an Association, so it makes sense that Associations are at the core of nearly everything we do. For over 55 years we’ve partnered with over 140 associations to build an intimate understanding of their professions, resulting in competitive and industry-specific solutions that meet the changing needs of their members, executives and staff.
Beaumont People offers dedicated Recruitment Solutions for Associations, Institutes & Membership organisations. We offer preferential rates for temporary, contract and permanent positions.
Since 2013, our reputation for quality work and industry expertise has seen this division place candidates at all levels including CEO’s, Membership Managers, EA/PA’s, Office Assistants, Accounts/Finance, HR, Marketing & Communications and Policy/Advocacy.
We deliver quality member management solutions to the Association industry, on the world’s #1 CRM, the Salesforce platform. Our team of talented consultants, developers, business analysts, designers, and change managers have a wide range of experience in digital transformation across all areas, assisting our clients to become truly member-centric.
We believe associations should be at the forefront of innovation, interacting with members in new ways to maximize their potential. We are Clade, a leading Microsoft consultancy who developed a solution that meets the needs of the modern industry association: CAMS, the first fully functional cloud-based association management solution based on Microsoft's Dynamics 365 platform.
Coresoft provides a comprehensive Association Management Solution as a Cloud-based SaaS offering. Empowering your members’ engagement, CloudCentre offers a fully integrated, process driven and fully configurable solution. Using implementation best practices CloudCentre may be offered as an affordable out-of-the-box solution or may be customised offering Predictability, Profitability, and Professionalism!
Each association is different, and that means different systems and processes.
At Custom D we build web and mobile apps that are created just for you, tailored to how your association operates, making your organisation run like a dream.
Event Apps by Event Managers. Here at Evise we offer event tech solutions and consulting for innovative professional events. We combine industry-leading technology, project management, strategy and event content development to help you deliver outstanding event experiences and opportunities for people to connect.
Some platforms connect businesses to people. Others connect people to people. We do both. People have high expectations. To engage everyone – all your members, customers, partners, advocates – you need to create a distinct, original experience to help everyone connect, create, and innovate together. That’s what we’re all about.
Delivering tailored IT management solutions to free management and employees from their day-to-day IT processes.
We work with you on a strategic level to provide a suite of solutions including managed IT, onsite and remote support, private and public cloud, managed security, document management/collaboration, broadband, telephony, and infrastructure consultancy.
At Professional Advantage, we help businesses achieve more. We partner with our clients to support their business objectives, drive efficiency, solve problems, and fuel growth.
With a global reach, we have been delivering successful solutions to our clients for 30 years. Talk to us about what you want to achieve.
Fresh from a $397M redevelopment, the Adelaide Convention Centre (ACC) is one of the world’s most modern, flexible and technologically advanced venues. Comprising three distinct yet seamlessly integrated buildings, the Centre spans 20,000sqm of multi-purpose space. The venue’s East Building features a state-of-the-art Plenary offering tiered seating for more than 3,000 people or 3,000sqm flat floor space for banquets and exhibitions.
Situated in the heart of the city, Adelaide Oval is a world-class venue boasting the most up-to-date facilities in the market. Catering for two to 3,000 people, Adelaide Oval is a picturesque setting to entertain, celebrate and network with stunning panoramic views. The venue offers 25 versatile event spaces.
The architecturally designed Brisbane Airport Conference Centre offers 1800sqm of event space and state of the art facilities. Featuring onsite accommodation and designed to be entirely flexible with a pillar-less ballroom, 7 conference rooms, 4 executive boardrooms & a rooftop venue, the Brisbane Airport Conference Centre can cater from 6 to 600 guests.
Named World’s Best Convention Centre 2016-2018, BCEC brings unmatched capability and a unique depth of industry skills to offer a Next Level experience and is the only convention centre in Australia with a dedicated boutique meetings hub with speakers’ facilities and private boardrooms allowing delegates to ‘own ‘an entire level.
Conveniently located minutes ways from each city’s CBD with unsurpassed views, superior service and hospitality offering unique conference facilities the North Sidney Harborview Hotel, Melbourne Parkview Hotel and the Brisbane Riverview Hotel are the perfect choice for any traveller, where guest satisfaction and comfort are our priorities.
Devoted to your well-being, Cordis Auckland (a new brand by Langham Hospitality Group) is a 5-star deluxe hotel located in uptown Auckland.
Offering 409 modern rooms and suites, each room is meticulously tailored to your way of life with thoughtful extras and stylish interiors.
Featuring 13 elegant and flexible meeting rooms, cutting edge technology with complimentary Wi-Fi, outstanding food and beverage and your own personal event executive. It’s our mission to deliver an exceptional event for each guest.
Located on the banks of the Swan River and minutes from the CBD, Crown Perth offers an incredible range of events and conferencing facilities, including opulent ballrooms and expansive conference spaces. Guests have access to 1200 rooms across three of Crown’s luxurious hotels and renowned dining experiences, shopping and entertainment facilities.
East Hotel! Offers the complete solution to your corporate needs. Whether you require Accommodation, Conferencing, Meeting and Boutique Event Solutions our team is here to support you. We provide modern, light and spacious rooms for all your requirements. Your organisation will experience professionalism with EASTS signature contemporary and quirky attitude.
At the Hotel Grand Chancellor Adelaide, your conference experience starts in one or more of our eight conference rooms, small meeting or breakout spaces, through to an elegant ballroom featuring a 5.5-metre decorative ceiling.
Complete your experience with a choice of three styles of well-appointed accommodation rooms, 220 rooms in total.
ICC Sydney is Australia’s premier convention, exhibition and entertainment precinct. Featuring a striking contemporary design, state-of-the-art technology and leading facilities, the world-class venue provides the ultimate in quality, choice and flexibility for collaboration.
IHG (InterContinental Hotels Group) is an international hotel company with the goal to create great hotels guests love. Representing more than 836,000 rooms in over 5,600 hotels across 100 countries and territories, IHG owns a portfolio of fifteen well-recognised brands. InterContinental, Crowne Plaza, Holiday Inn and Holiday Inn Express are the four core brands present across the Australian and New Zealand market, with the new upscale brand voco pioneering the brands first opening in 2018 in Australia’s Gold Coast, and Hotel Indigo to make its debut in 2020.
Across Australasia IHG properties are conveniently located in central CBD regions, outer city suburbs and some of Australia, New Zealand and Fiji’s most spectacular and exclusive holiday regions. Made famous by the presence of some of Australia’s most iconic landmarks and remote locations, regions include Sydney, Melbourne, Perth, Whitsundays, Hunter Valley, Auckland, Queenstown, Fiji and Vanuatu.
Exclusively positioned on the banks of the River Torrens, InterContinental Adelaide provides luxury city centre accommodation, dining and meeting facilities. Situated adjacent to the Adelaide Festival Centre, Convention Centre, Casino and directly opposite the spectacular Adelaide Oval, our location provides effortless exploring and entertainment at your fingertips.
Melbourne Convention and Exhibition Centre (MCEC) is Melbourne’s destination for big ideas and inspirational events. Showcasing an incredible range of spaces, innovative design and jaw-dropping food, we are home to the most spectacular local and international events and have everything you need to help your event. Visit www.mcec.com.au to get to know us a little more.
Set against the magnificent backdrop of the city skyline, Melbourne & Olympic Parks home of the Australian Open comprises of Rod Laver Arena, Margaret Court Arena, Melbourne Arena and AAMI Park.
Starting construction in 2019 and set to open in February 2022, Melbourne Park will welcome a new events centre, that will play homage to the Australian landscape and bring Melbourne Park closer to the city.
The award-winning National Wine Centre of Australia has everything professional event organisers need to deliver a memorable experience.
Located alongside the stunning Adelaide Botanical Gardens, our unique venue offers 5-star conference and event facilities for 10 to 1000 guests, in-house catering, audio-visual facilities and event management services.
The NZICC was designed by world-class architects, event industry experts and our future clients collaboratively, resulting in a building that will ensure your event is distinctive, special and memorable. Versatile, flexible and adaptable, the convention centre presents opportunities for a wide range of events on all levels, with capacity for 4,000 people, Theatre with 2,850 seats, divisible Halls of 6700 sqm which are truly multi-purpose, and 35 meeting rooms.
Novotel Barossa Valley Resort is a restful haven nestled among the vines. Resort rooms feature a contemporary design including LCD televisions, in-room work desk, private balconies and chaise leather day beds. Facilities include 9 dedicated conference spaces, golf course, day spa, tennis courts, outdoor heated swimming pool and gym.
Perth’s most versatile event space. Accommodating events for 2 to 2,000 guests, Optus Stadium’s function spaces offer a range of settings suitable for your next event. With award-winning in-house catering and more than 18 specially designed event spaces, the possibilities are endless fresh event concepts that are guaranteed to wow!
Perth Convention and Exhibition Centre (PCEC) is WA’s dedicated convention and exhibition facility. The PCEC is a destination to which people are drawn to connect, experience and celebrate life. Through the innovative fusion of space, catering, technology and design, PCEC provides an unequalled range of meeting possibilities suited to promoting positive interactions between business, industry and community.
The Royal International Convention Centre is located just 1.5km from Brisbane's CBD. It’s the only convention centre in Australia where guests can enjoy award-winning food and wine from the prestigious Royal Queensland Food and Wine Show and the iconic Royal Queensland Show (Ekka). There is also convenient onsite accommodation, with a Rydges Hotel across the road.
From a phenomenal location to world-class purpose-built facilities, Te Pae Christchurch offers an experience like no other. Opening in October 2020, centrally located in Christchurch, New Zealand’s most hospitable business events city, Te Pae is much more than a traditional convention centre. It is a gathering place for the 21st century, where the world comes together to share, learn, be hosted and entertained. One meaning of Te Pae is 'gathering place'.
TFE Hotels is a leading hotel operator across Australia, New Zealand and Europe including Adina Hotels, Rendezvous Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. These brands represent over 10,000 apartments and hotel rooms, which vary in price and location.
The Haus Group Hahndorf, South Australia, only 20 minutes from the Adelaide CBD, consists of three properties in the historic village Hahndorf. Accommodation comprises 85 rooms by Studios, The Manna & Lodge by Haus with Haus Restaurant and facilitating Conference & Events Centre. Specialised service from start to finish.
Perfectly located, The Haus Group is the ideal location to situate yourself to explore the surrounding Adelaide Hills, Fleurieu Peninsula, Barossa Valley regions and we are also favourably located for a stopover as you head to or from Kangaroo Island.
Venues Wellington is Wellington’s largest venue provider; home to the city’s major conferencing facilities, making us the right solution for your event. Our six unique ‘character’ venues can work for you independently or connected together, for combined flexibility and scale, all in a stunning, harbourside city centre.
At Village Roadshow Theme Parks (VRTP) anything is possible. Imagine dining with the dolphins or daring to conquer the steepest drop in the Southern Hemisphere at your next conference! With six exciting properties on offer famous for their exhilarating rides, exciting shows, amazing animals, and spectacular theming; VRTP will transform your next conference into a truly amazing experience.