Conversation Corner

What is risk management, and why is it important for not for profits

Simon Levy, Chief Executive Officer & Company Secretary, Risk Management Institute of Australasia 

1. The different types of risks that not-for-profits face
2. How to develop a risk management plan
3. Common pitfalls in risk management and how to avoid them

Addressing challenges that inhibit membership growth

Kelly Chan, Marketing & Communications Manager, Australian Society of Anaesthetists

Membership recruitment and retention are essential for the success of any association, however, many associations struggle with stagnant or decreasing membership numbers. These issues can usually be attributed to common problems such as lack of clear value propositions or over-reliance on a single benefit. Using a practical, realistic membership strategy associations can identify issues, address challenges, and ultimately promote membership growth.

KPI's and unintended consequences

Nikki Kelso, Director of Corporate Engagement, Australian Dental Industry Association

You already know that KPIs are a valuable tool to guide activities and measure progress towards important goals, but have you ever thought how they might be working against your best interests? While KPIs can motivate employees, they can also lead to short-term thinking, unethical behaviour, and undermine your organisational culture. A look at case studies shows it's crucial to carefully consider potential unintended consequences to promote the best outcomes for your association. Let's talk about the good, the bad, and the ugly of KPIs and how we can use them effectively.

Unlock Your Membership's Full Potential: Crafting Compelling Value, Mapping Journeys, and Navigating Member Segments

David Chin, Head of Membership, Resolution Institute

Crafting a compelling value proposition, understanding member segments, and mapping their journey are the keys to unlocking membership's potential. Learn how to create a unique value proposition that sets you apart from the competition, identify your customer segments to better serve their needs, and map their journey to maximise engagement and retention. Practical insights and strategies to help build a membership ecosystem that delivers real value to your members and drives growth for the organisation to take membership to the next level!

Mental Health and Small Business Owners

Andy Dennis, Wellness & Prevention Engagement Manager, Beyond Blue

Research in Australia shows small businesses face a range of challenges impacting their mental health. In this session, learn more about latest research and evidence-based supports tailored for small business. Andy will provide an overview of key mental health concepts, recent community insights, and practical small business support you can offer those in your Associations. The session will also cover non-small business practical actions, tools, and supports to help build mental health and wellbeing.