Program
Get inspired, expand you network, have your questions answered by the experts with quality technical sessions over the course of two days!
For a snapshot of the Program click here.
Mon 29 April 2024
9.00AM
Association Success Masterclass
Click here to view the program & register.
3.30PM
Registration Opens
4.00PM
Associations 101
A session designed for those who are taking baby steps into the world of associations. An essential guide to the inner workings of an association, models, and common challenges.
Kathy Nguyen, Senior Lawyer, Governology
5.00PM
First-timers and Solo Attendees Meet & Greet
Open to all delegates to attend, a great networking opportunity.
Andrew Gosbell, Associations Advisor, Associations Forum
6.00PM
Welcome Reception at National Convention Centre Canberra
8.00PM
Welcome Reception Concludes
Tue 30 April 2024
7.00AM
Registration Opens
8.00AM
Arrival Tea & Coffee
9.00AM
Opening Plenary & Keynotes
Andrew McKellar, Chief Executive, Australian Chamber of Commerce and Industry
Tanya Barden OAM, Chief Executive Officer, Australian Food and Grocery Council
Welcome from Major Sponsors
10.30AM
Morning Tea & Exhibition
Session 2A
11.15AM
Future Directions for Association Events
Association meeting practitioners share their experiences on how to make your events grow in size and profit. They will explore areas such as:
- Developing your association event’s strategy for profit
- Expanding scope and frequency
- The future mix of hybrid, virtual and in-person events
- Increasing event costs and its impact
- What is the impact of suitability in events?
- Effectively managing diversity of speakers
- Building engaging programs
- Technology trends in events
- Should and could an association run a World Congress?
Chair:
Tony Gleeson, Associations Advisor, Associations Forum
Speakers:
John Harmata, Professional Development Manager, The Institute of Internal Auditor-Australia
Julie Allen, Head of Events, Australasian Institute of Mining and Metallurgy
Julie Hood, General Manager of Member Relations and Events, Australian Energy Producers
Session 2B
11.15AM
Being a Strong Voice - Making Advocacy An Appreciated Member Service
Advocacy can be a useful tool to build support, to galvanize and/or to influence change. The panellists will share insights drawing from real-life experiences and examples. This session will explore various campaigns, illustrating successful strategies and approaches..
Chair:
Claire Hewat, Associations Advisor, Associations Forum
Speakers:
David Bushby, Chief Executive Officer, Commercial & Asset Finance Brokers Association of Australia
Prof Andrew Conway, Chief Executive Officer, Institute of Public Accountants
Luke Toy, General Manager - Advocacy, Australian Medical Association
Session 2C
11.15AM
Restructuring: Whether Mergers and Alliances are Worthwhile
Associations may merge for improved advocacy, greater efficiencies and deliver on their mission. This session will provide insights into reasons, challenges and key takeaways including:
- Understanding the steps and work involved
- Managing staff issues in a potential merger
- Crucial communications and consulting
- Preserving culture and community
- Post-merger impacts on the association and members
Chair:
Michael Bell, Senior Associations Advisor, Associations Forum
Speakers:
Melissa Brown, Chief Executive Officer, Australian Business Events Association
Paul Vardy, Chief Executive Officer, Golf Management Australia
Robert Lucas, Chief Executive, Association of Wall and Ceiling Industries Australia & New Zealand
Session 2D.1
11.15AM
Boosting Australia’s Productivity and the Role of Associations
This session will provide insights into:
- Overview of the work and scope of the Productivity Commission
- Measuring productivity and how we score
- How industry and professional associations can contribute
Speakers:
Alex Robson, Commissioner and Deputy Chair, Productivity Commission
Session 2D.2
12.00PM
Trending Legal & Governance issues for associations
Join this session for a summary of recent cases involving associations. Learn from recent case law and gain strategies to protect your association.
Speaker:
Kathy Nguyen, Senior Lawyer, Governology
12.45PM
Lunch & Exhibition
Session 3A
1.45PM
How AI Turns Your Organization’s Legacy into Currency
The knowledge your association has stockpiled over the last 100 years isn’t just history—it’s a gold mine. Locked within endless publications, detailed reports, and recorded conferences lies the collective intelligence of countless professionals. Historically, this vault of insights was a challenge to navigate—until now.
AI-powered knowledge assistant – BettyBot.ai - is unlocking the knowledge cycle of the world’s Associations.
Sponsored by
Speaker:
Robert Barnes, Chief Executive Officer, Betty Bot
Session 3B
1.45PM
Dynamic Associations Making Major Advances
Associations are increasingly adopting dynamic approaches to engage their members, leverage technology and form strategic alliances. This session will look at:
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The increasing use of a tailored, personalised approach to engaging with members through various online channels and the use of more interactive events
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Staying ahead and up to date with emerging technologies such as AI, data analytics and virtual reality. How can they be used to streamline operations? Do they enhance the member experience?
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Forging strategic partnerships and fostering collaborative networks within and outside the association sector to share resources and expertise and amplify the impact on industry-wide issues.
Chair:
Lewis Kaplan, Associations Advisor, Associations Forum
Speakers:
Cindy Smith, Chief Executive Officer, Australian Association of Social Workers
Miranda Grace, Chief Executive Officer, Australian Association of Practice Management
James Goodwin, Chief Executive Officer, Australian Airports Association
Session 3C
1.45PM
Membership Rapid: Boosting Retention and Recruitment
Members are the lifeblood of associations. This session will explore strategies association leaders have adopted to boost membership and share some practical tips and best practice.
Chair:
Tony Gleeson, Associations Advisor, Associations Forum
Speakers:
Jodie McKenzie, Chief Executive Officer, Australian Counselling Association
Monique English, Engagement Manager, Standards Australia
Session 3D
1.45PM
Board Roles and Responsibilities - Achieving A High Performing Board For Your Association
A high-performing board plays a critical role in the success, sustainability, and impact of an association. Its leadership, governance, and strategic oversight are essential for fulfilling the organisation's mission and achieving its goals.
In this highly interactive workshop we will discuss board roles and responsibilities under the common law and statute, plus best practice on the role of being a director. Techniques to recruit, develop and retain directors and develop a high performing board will be explored through case studies and scenarios. And a quick fire quiz will crown the "governance champion" of AFNC24!!
Facilitator:
Andrew Gosbell, Associations Advisor, Associations Forum
3.15PM
Afternoon Tea & Exhibition
Session 4A
4.00PM
The Skills Crisis and How Associations Can Help
This session will consider skills and migration, addressing the skills shortages and getting our skills mix right over the long term.
Speakers:
Helen Duncan, Chief Executive Officer, Migration Institute of Australia
Jenny Lambert OAM, National Policy and Research Advisor, Accommodation Australia
David Turvey, First Assistant Secretary, Jobs and Skills Australia
Lewis Kaplan, Associations Advisor, Associations Forum
Session 4B
4.00PM
Running a Major Association
The panel will share insights on
- Innovation and transformation
- Risk and compliance in the context of the associations industry
- Smooth and seamless relationships between CEO and Board
- CEO as the spokesperson and thought-leader
Speakers:
Steve Knott AM, Chief Executive, Australian Resources and Energy Employer Association
Tony Mahar, Chief Executive Officer, National Farmers' Federation
Session 4C
4.00PM
Small Associations: Kicking Big Goals
The panellists will share insights on-
- How strategic goals are set & delivering for your members
- Benefits of a small association
- Advocating for your members
- Creating new reliable revenue streams
- Challenges of running an association
Speakers:
Kersten Gentle, Chief Executive Officer, Frame and Truss Manufacturers Association of Australia
Keir Paterson, Chief Executive Officer, Neighbourhood Houses Victoria
Stefanie Jackson, Chief Executive Officer, Change Management Institute
Claire Hewat, Associations Advisor, Associations Forum
Session 4D.1
4.00PM
Foreign Policy Perspectives
Bryce will discuss Australia's diplomatic relations, international alliances, regional engagement, and approaches to global challenges within the context of its foreign policy.
Speaker:
Bryce Wakefield, National Executive Director, Australian Institute of International Affairs
Session 4D.2
4.45PM
Association Commercialisation
Associations often have significant commercial opportunities, but they rarely capitalize on them. Based on his success at SPASA, Lindsay will share his energy, experience and enthusiasm regarding:
- Identifying whether your association has significant commercial opportunities
- Where associations have brought in potentially huge income streams over the years
- Examples of membership organisations’ success in commercialisation
Speakers:
Lindsay McGrath, Chief Executive Officer, Swimming Pool and Spa Association of Australia
5.30PM
Close of Day 1
6.30PM
Conference Dinner
Old Parliament House: 18 King George Terrace, Parkes ACT 2600
10.30PM
After Party
Wed 1 May 2024
7.00AM
Pack your running shoes!
Join us for a 30-minute early morning run/walk around Constitution Avenue. Email us if you are interested in attending.
8.00AM
Registration Opens - Arrival Tea & Coffee
8.15AM
Day Two Plenary - Policy Matters
- Role of big, important and powerful peak bodies
- Joint advocacy
- Current IR laws and its impact - how the campaign against IR laws has brought associations together as a collective voice
- Association methodology for achieving results
Speakers:
Innes Willox, Chief Executive, Australian Industry Group
Luke Achterstraat, Chief Executive Officer, Council of Small Business Organisations Australia
Session 5A
9.00AM
Member Services: Clarifying Your Value Proposition
Value Propositions are crucial for any organisations success and should clearly and concisely communicate the value of your organisation. This session will explore the importance of:
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Understanding member’s needs to tailor services effectively
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Communicating and demonstrating the value proposition to both members and potential members
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Increasing member satisfaction and retention through innovative approaches such as personalisation, experiential events, and digital platforms.
Speakers:
Cath Hart, Chief Executive Officer, Real Estate Institute of Western Australia
Libby Day, Chief Executive Office, Defence Teaming Centre
Lewis Kaplan, Associations Advisor, Associations Forum
Session 5B
9.00AM
Designing a Practical Association Plan and Strategy
Strategic planning is essential for associations to thrive, innovate, and fulfill their mission in a rapidly changing world.
- Common problems and pitfalls with strategic plans
- The framework of a strategic plan
- The role of board and management in planning
- A typical planning day
- Engaging the board strategy beyond the planning day
Facilitator:
Andrew Gosbell, Associations Advisor, Associations Forum
Session 5C
9.00AM
How to make more profit in your association
Associations must raise income, control expenditure and guard retained earnings. This session will examine:
- Internal controls for effective financial management
- Financial reporting to Boards and annual reporting to members
- Ensuring long-term viability
Speakers:
Michael Bell, Senior Associations Advisor, Associations Forum
Kylie Fiddy, Chief Operating Officer and Company Secretary, Australian Library and Information Association
Sue Bruce, Finance Manager, Forestry Australia
Session 5D.1
9.00AM
How the ACNC helps Charities and the Nation
This session explores the instrumental role of the Australian Charities and Not-for-profits Commission (ACNC) in fostering transparency and accountability within charities, thereby fortifying public trust and contributing to the collective welfare of the nation. Uncover the ways in which the ACNC's regulatory efforts positively impact both charitable organizations and the broader societal landscape.
Sallyann Stonier, Assistant Commissioner, Australian Charities and Not-for-profits Commission
Session 5D.2
9.45AM
In Conversation With Crossbench Senator David Pocock
The ACT’s first independent Senator and a key balance of power vote on the crossbench, Senator Pocock will share his insights on the transition to politics, life as an independent and practical suggestions on engaging effectively with the crossbench in support of good advocacy outcomes.
Speaker:
David Pocock, Independent Senator for the ACT
10.30AM
Morning Tea & Exhibition
Session 6A
11.15AM
Association Leadership and Culture
This panel will explore the challenges faced by leaders, as they transition from a reactionary, detail-oriented leadership style to a proactive, big-picture approach. Learn from case studies and personal stories from successful leaders who have made this transition effectively.
Speakers:
Zena Burgess, Chief Executive Officer, Australian Psychological Society
Julia Whitford, Chief Executive Officer, Australian Institute of Health and Safety
Greg Harford, Chief Executive, Canberra Business Chamber
Lewis Kaplan, Associations Advisor, Associations Forum
Session 6B
11.15AM
New Developments in Running Successful Association Events
Successful meetings and events can directly assist the success of an association. This session will examine:
- Using AI to boost events
- Boosting delegate numbers
- Increasing attendee satisfaction
- Event risk management
- Delivering upon an event’s 'KPI 1'
Speakers:
Tony Gleeson, Associations Advisor, Associations Forum
Steve Walker, Chief Executive Officer, Boating Industry Association of Victoria
Session 6C
11.15AM
Communications Rapid: Association Communications with Impact
Six associations will share their top performing communication campaigns, what they have learnt from the campaign and what they consider best practice. This interactive session will see you voting for your favourite campaign.
Speakers:
Leanne Raven, Chief Executive Officer, Crohn’s & Colitis Australia
Anita Campbell, Chief Executive Officer, Nursery and Garden Industry NSW and ACT
Claire Hewat, Associations Advisor, Associations Forum
Session 6D
11.15AM
The Role of ACCC in Maintaining a Competitive Australia
Competition benefits everyone, but not everyone welcomes it. Mick Keogh, will share his insights of the ACCC.
Mick Keogh, Deputy Chair, Australian Competition & Consumer Commission
12.45PM
Lunch & Exhibition
Session 7A
1.45PM
Getting the Right Staff and Human Resources Results
People management and motivation are the key to excellent human resources in an association. Hear from experienced leaders about:
- Overcoming challenges in recruiting quality staff
- Motivating staff
- Impact of new IR legislation
Speakers:
Vase Jovanoska, Chief Executive Officer, Royal Australian and New Zealand College of Obstetricians and Gynaecologists
Kylie Walker, Chief Executive Officer, Australian Academy of Technological Sciences and Engineering
Brett Galt-Smith, Manager Stakeholder & Government Relations, VETASSESS
Tony Gleeson, Associations Advisor, Associations Forum
Session 7B
1.45PM
Technology Impacting Associations
From cybersecurity to software development to AI, associations are today playing a pivotal role in driving innovation, fostering collaboration, and advocating for industry advancement. The panel will discuss:
- Effective use of technology and Member data
- Future of Internet of things
- AI & cyber security best practices
Chair:
Andrew Gosbell, Associations Advisor, Associations Forum
Speakers:
Petá Sweeney, Information and Content Specialist, Records and Information Management Practitioners Alliance
Narelle Clark, Chief Executive Officer, Internet Association of Australia
Branko Ninkovic, Board Director, Australian Information Security Association
Session 7C
1.45PM
Association Education and Training in a Competitive Marketplace
Learning and skills development need to transform to account for the demographic, technological and social shifts impacting the way we learn and work. This experienced panel will look into:
- Workforce and training development challenges
- Durable skills of the future and how to close an ever-widening skills gap
- Emerging trends in hybrid and personalised learning
- Micro credentials
Chair:
Claire Hewat, Associations Advisor, Associations Forum
Speakers:
Jill Brookfield, Chief Executive Officer, Association of Australian Certifiers
Ruth Ferraro, Academic Lead - Strategy, Adjunct to Governance Academy, Governance Institute of Australia
Session 7D
1.45PM
What Associations Need to Know about New ATO Requirements
In this session, Jennifer Moltisanti will examine recent developments in taxation, including:
- ATO focus on the NFP sector in driving integrity
- Application of the Division 50 exemption and proposed changes to self-assessment
- How NFPs can prepare for the new reporting requirement
- An update on DGR reforms
- Recent updates to Public Advice and Guidance
Speaker:
Jennifer Moltisanti, Assistant Commissioner - Not For Profit Centre, Australian Tax Office
3.15PM
Afternoon Tea & Exhibition
3.45PM
Closing Plenary & Prize Draw
Speaker: Jelena Dokic , Former World Number 4, Popular Tennis Commentator and Best Selling Author of her Autobiography ‘UNBREAKABLE’
Sponsored by ICMI Speakers & Entertainers.